Read these Telephone Answering Service Q & As to learn more about how an answering service can help your organization achieve better results:

Q: What options are there get my messages?

Q: Can I get the best of both worlds – a person to answer my calls and the cost-savings of voicemail?

Q: Will you ever use technology to replace your staff?

Q: What are your standards for how long my callers need to wait to talk to your staff?

Q: What can be done to answer every one of my calls on the first ring?

Q: How can I reduce my answering service costs?

Q: The economy is harsh.  Can I temporarily "suspend" my answering service until things rebound?

Q: Can you assign some of your staff to handle just my account?

Q: Why can't the same person always answer my calls?

Q: How much of an increase should I budget for next year for answering service?