Disasters Raise Recovery Concerns Question: During natural disasters, such as hurricanes, often affects phone service. How can we address that? Answer: As you know, disaster preparedness is an essential area of interest to us. The primary service providers in the affected areas are working hard to get routine telephone service restored. The traditional telephone system is more resistant to disasters than wireless systems. It has a more entrenched series of backups, battery power, and off-grid power generators. The major providers of traditional telephone service have a number of procedures to maintain service under difficult conditions, although many calls may be blocked to prevent back up systems from being overwhelmed. Call volume tends to spike when disasters occur. Wireless telephone systems are more vulnerable to disaster. Although many towers have backup power sources, many are perched atop buildings that may not be able to withstand a disaster. In addition, wireless telephone service generally has lower capacity for call volume relative to the traditional network. Emergency managers recommend that individuals attempt to use traditional phone lines in the event of a disaster as they are more likely to withstand a major event and can handle heavier call volumes. To help ensure that your business is minimally impacted by disasters, many telephone answering services have relationships set up with other in the industry. In the event that our own facilities are lost, it is possible to transfer our clients’ traffic to partners who can handle the calls as smoothly and seamlessly as they handle their regular customers’ accounts. In fact, few industries are as disaster conscious as ours. The major service providers in the hurricane-affected areas regularly drill for disaster recovery. They have also added wireless network capacity to help survivors and evacuees communicate with essential services as they begin the long rebuilding process. If you would like to learn more about disaster planning, please contact us today. Learn more about telephone answering services and discover how the might be able to help you. © 2002-2010 Peter DeHaan Publishing Inc · privacy statement · listing@FindAnAnsweringService.com home ▪ listings ▪ articles ▪ stories ▪ FAQ ▪ about
Question: During natural disasters, such as hurricanes, often affects phone service. How can we address that?
Answer: As you know, disaster preparedness is an essential area of interest to us. The primary service providers in the affected areas are working hard to get routine telephone service restored.
The traditional telephone system is more resistant to disasters than wireless systems. It has a more entrenched series of backups, battery power, and off-grid power generators. The major providers of traditional telephone service have a number of procedures to maintain service under difficult conditions, although many calls may be blocked to prevent back up systems from being overwhelmed. Call volume tends to spike when disasters occur.
Wireless telephone systems are more vulnerable to disaster. Although many towers have backup power sources, many are perched atop buildings that may not be able to withstand a disaster. In addition, wireless telephone service generally has lower capacity for call volume relative to the traditional network. Emergency managers recommend that individuals attempt to use traditional phone lines in the event of a disaster as they are more likely to withstand a major event and can handle heavier call volumes.
To help ensure that your business is minimally impacted by disasters, many telephone answering services have relationships set up with other in the industry. In the event that our own facilities are lost, it is possible to transfer our clients’ traffic to partners who can handle the calls as smoothly and seamlessly as they handle their regular customers’ accounts.
In fact, few industries are as disaster conscious as ours. The major service providers in the hurricane-affected areas regularly drill for disaster recovery. They have also added wireless network capacity to help survivors and evacuees communicate with essential services as they begin the long rebuilding process. If you would like to learn more about disaster planning, please contact us today.
Learn more about telephone answering services and discover how the might be able to help you.
© 2002-2010 Peter DeHaan Publishing Inc · privacy statement · listing@FindAnAnsweringService.com
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