Question: For years, I have been calling in each morning to have my messages and orders read to me over the phone.  When I get busy, I forget to call.  Are there other options I could to use get my messages?

Answer: Yes, there are many options that will solve this dilemma.  The simplest option is to ask your answering service to call you at a specific time each day.  You let them know when you want to be called; they will program a reminder in their computer, and call you at about that time. 

Other options include faxing or emailing your messages and orders to you.  With email, you can store all your messages in your computer.  You can save, copy, forward, and back up messages, just as you can with any email message.  Also, you can “copy and paste” text that we send you into other applications, such as a word processor or database. 

Voicemail is another option.  The answering service's operators will still talk with your callers, but can record the messages in voicemail for you to listen to when you have time.  Plus, the voicemail system can even call you if you want.

There are variations of these services, as well as others.  Check with your answering service to discuss the option that is best for you.

Learn more about telephone answering services and discover how the might be able to help you.