Art Gallery Grows - With Some Unexpected Help

Gail Drevlow, owner of Ambling Fine Art Gallery, shuffled through a thick stack of customer information cards. The night before, her quiet, sophisticated gallery was filled with patrons eager to meet renowned artist, Catherine Carlson. The evening had been an unqualified success. Several of Catherine's original art-glass sculptures were sold along with many original ceramics, oils, and pastels by lesser-known artists.

During the event, customers filled out "wish-lists," customer information cards detailing the customer contact information. The cards contained hints for contacting forgetful partners to remind them of important dates and lists of customers' favorite objects of fine art. Orders and customer preferences were also streaming in steadily through her gallery's new website.

After seven years of hard work, Gail welcomed the growth and success of her gallery. Unfortunately, it was growing beyond her ability to cope.

Gail was the gallery's owner, manager, chief art buyer, sales manager, and head design consultant. Some of Gail's most popular and profitable services were on-site fine art consultations, taking her out of the gallery for a large portion of each day.

Gail knew that she could not continue to schedule her own design consultations herself. She also know that she simply could not enter the customer information obtained during the Carlson event or from the website into a database, manage the contacts, and take care of her other responsibilities.

It was all just too much, she thought: Too much time, too much pressure, and too much work. Gail walked into her small office and closed the door, determined to find an solution.

Later that afternoon, still locked away in her office, Gail learned that her website orders and customer information could be handled entirely by the local answering service.

She also discovered that her gallery's telephone calls could be answered by trained, professional staff, freeing up several hours each week for her and her staff. Furthermore, her on-site design consultations could be scheduled and messaged directly to her via email. Plus, her customers' wish-lists could be updated and customers could be reminded of important dates and gift opportunities well in advance, all without her personal attention.

Each of Gail's administrative concerns was addressed and was handled by a professional telephone answering service dedicated to serving clients just like her! Best of all, she found that the cost was well-below that of hiring another employee.

Within hours, the Ambling Fine Art Gallery was turning over these important, but routine and time-consuming tasks to the answering service. When Gail emerged from her office, she had transformed from a harried, over-worked professional to a confident, successful entrepreneur.

Learn more about telephone answering services and discover how the might be able to help you.


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